Purchase Order & Change Order Acknowledgements (POA & COA)

An Acknowledgement can be sent to accept the order as it is written Ack (as is), or to highlight exceptions to a PO or CO before it is accepted Ack (w/chg). The Acknowledgement can be created either from within the order or directly from the Document List screen.

To Create an Acknowledgement As Is:

1. Select the document(s) to be acknowledged.
2. Click on Ack (as is) from the top of the screen.
3. The acknowledgement will be sent automatically. You will also see the PO status change from 'RCV' to 'ACK'.

To Create an Acknowledgement with Changes:

1. Select the document to be acknowledged.
2. Click on Ack (w/chg). The acknowledgement will appear.
3. Any fields in red are mandatory and must be filled in.
   Note: The line quantity breakdown must be equal to the total quantity for the line item.
4. When finished you can click on either Save or Send. The Send command allows you to send the acknowledgement at that time. The Save command allows you to save the changes you have made and send the acknowledgement later.
   Note: If more work needs to be done to the document, a popup window will appear with an indication of what needs to be entered or corrected.
5. When you return to the Document List screen, if you chose Send the PO status should be 'ACK' and the POA status should be 'SNT'. If the PO status is 'RCV' and the POA status is 'RTS', the POA has not been sent.

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